How long does delivery take?
Delivery usually takes 3–5 business days across Pakistan. Remote areas may take slightly longer.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery (COD) is available nationwide across Pakistan.
How much are the delivery charges?
Delivery charges are calculated at checkout. We also offer Free Delivery on eligible orders and promotional offers.
Can I track my order?
Yes. Once your order is dispatched, you will receive your tracking details via SMS, WhatsApp, or Email.
Can I exchange or return my order?
We accept exchanges for damaged, defective, or incorrect products according to our Return & Exchange Policy. Sale items cannot be exchanged or returned unless they arrive damaged or incorrect.
Can I cancel or change my order?
Yes. You can request changes or cancellations before your order is dispatched. Once your order has been shipped, it cannot be modified or cancelled.
Are the product colors exactly the same as shown?
We strive to display product colors as accurately as possible. However, slight color variations may occur due to different screen settings, device displays, and lighting conditions.
How can I contact Haya&Hue?
You can contact Haya&Hue anytime through our Contact Us page, email us at hayahueofficial@gmail.com, or call/WhatsApp us at +92 304 1521218. Our customer support team will respond as soon as possible.